Haan bhai. ENMODE B2B/wholesale clothing business hai, isliye Refund & Returns Policy mein clearly mention karna chahiye ki single-piece orders available nahi hain aur wholesale/bulk orders ke liye return conditions kya hain.

Refund & Returns Policy

Last Updated: October 2026

At ENMODE, a brand of S I Hosiery Merchandise Private Limited, we are committed to providing quality apparel and reliable service to our retail, wholesale and distribution partners. As our products are primarily supplied for B2B wholesale and bulk orders, our return and refund policy is designed specifically for business orders.

1. B2B & Wholesale Orders

ENMODE primarily accepts wholesale and bulk orders for retailers, wholesalers, distributors and businesses. Single-piece orders are not available.

Once a wholesale order has been confirmed and production or processing has started, cancellation or modification may not be possible.

2. Product Quality

We take reasonable care to ensure that products are inspected for quality, stitching, finishing, sizing and overall presentation before dispatch.

If you receive products with a manufacturing defect, significant damage or an incorrect product, please contact us as soon as possible after delivery.

3. Eligible Returns

A return or replacement request may be considered in cases such as:

• Manufacturing defects
• Damaged products received during delivery
• Incorrect products supplied by ENMODE
• Significant quality issues attributable to manufacturing

Returns are subject to verification and approval by our team.

4. Non-Returnable Conditions

Products may not be eligible for return or replacement if:

• The product has been used, washed or altered
• The product has been damaged after delivery
• The issue is caused by improper handling or storage
• The product has been modified or customized at the buyer’s request
• The return request is based only on a change of preference
• The buyer ordered the wrong size, colour or quantity after confirming the order
• The products were purchased from an unauthorized source

5. Reporting a Damaged or Incorrect Order

If you receive a damaged, defective or incorrect shipment, please contact the ENMODE team as soon as possible.

For faster verification, you may be required to provide:

• Order details/invoice
• Product photographs
• Packaging photographs
• Images or videos showing the issue
• A brief description of the problem

Our team will review the information and determine whether the product qualifies for replacement, return or another appropriate resolution.

6. Return Shipping

If a return is approved because of a manufacturing defect, incorrect product or damage attributable to ENMODE, we will coordinate the appropriate return or replacement process.

For other situations where a return is approved at our discretion, shipping or other associated costs may be the responsibility of the buyer.

7. Replacement

Where applicable, ENMODE may provide a replacement for products that are confirmed to have a manufacturing defect, damage or incorrect supply.

Replacement availability may depend on product availability and stock.

8. Refunds

If a refund is approved, the refund amount and method will depend on the specific order, payment method and circumstances of the case.

Approved refunds will generally be processed through the original payment method where possible.

Any applicable deductions, charges or non-refundable amounts will be communicated to the buyer before processing the refund.

9. Order Cancellation

Because ENMODE primarily handles wholesale and bulk orders, cancellation requests should be made before order processing or production begins.

Once an order has entered production, been packed or dispatched, cancellation may not be possible.

10. Delivery Issues

If a shipment arrives visibly damaged, we recommend documenting the condition of the package and products immediately and contacting our team with photographs or videos.

We will review the issue and coordinate with the relevant logistics partner where required.

11. Wholesale Orders & Custom Requirements

For bulk orders involving specific colours, sizes, quantities, custom requirements or other buyer-approved specifications, returns may be restricted once production has started.

Any special terms agreed between ENMODE and the buyer for a particular order will take precedence where applicable.

12. Policy Changes

ENMODE reserves the right to update or modify this Refund & Returns Policy from time to time. Any changes will be published on this page with the updated date.

13. Contact Us

For return, replacement or refund-related queries, please contact:

S I Hosiery Merchandise Private Limited
Brand: ENMODE
Email: sihosierypvtltd@gmail.com
Phone / WhatsApp: +91-7830824418
Website: enmodeclothing.com

Unit I: Vill. Bahlimpura, Post Panni Nagar, Bulandshahar, U.P. – 203 001
Unit II: F-86, Sector A-1, Trans Delhi Signature City (Tronica City), Ghaziabad, U.P. – 201 103

ENMODE — Unleash Your Elegance.